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Tandem Diabetes Care, Inc. Recall 96417

Description: t:slim X2 Insulin Pump with Interoperable Technology

Tandem Diabetes Care, Inc. Recall 96417 Information

StatusOngoing
Mandated?Voluntary: Firm initiated
Recall NumberZ-1519-2025
Event ID96417
Event Descriptiont:slim X2 Insulin Pump with Interoperable Technology
Product TypeDevices
DistributionUS: AZ, CA, CO, CT, FL, HI, IA, ID, IL, IN, MD, ME, MI, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, PA, TX, UT, VA, WA, WI OUS: N/A
Quantity63 units
Recall ReasonA software defect in Version 7.9 of the pump software for Tandem t:slim X2 and Tandem Mobi pumps, when used with Control IQ+ technology, will cause the pump to incorrectly interpolate glucose trends when the Estimated Glucose Value (EGV) is above 255 mg/dL at the start or end of a gap in data collection due to a lapse in connection from a paired continuous glucose monitor (CGM) sensor, which can lead to under-delivery or over-delivery of insulin based on inaccurate result leading to severe cases of hypoglycemia or hyperglycemia.
Device Classification20250423
Device Code InfoSoftware versions 7.9/UDI: 00389152407012
Center Classification Date20250411
Recall Initiation Date20250227
Recalling FirmTandem Diabetes Care, Inc.
Initial Notification Telephone
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