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Konica Minolta Printers

Description: This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door. [Learn More]

About 8,430 units were affected by this recall.

Konica Minolta Printers
Konica Minolta Recalls Printers Due to Fire Hazard

Magicolor 3730DN. Magicolor 4750DN

Konica Minolta Printers Recall Information

Country of OriginChina
Recall Date02/02/2012
Recall ID1175
Recall Number12717
Product TypePrinters
HazardThe printers can short circuit and overheat during use, posing a fire hazard.
InjuriesThe firm is aware of two reports of the printers overheating. No injuries have been reported.
RemedyConsumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.
Remedy OptionReplace
ContactFor additional information, contact Konica Minolta toll-free at (800) 825-5664 (Press 5) between 8:00 a.m. and 8:00 p.m. ET, Monday through Friday, or visit the firm's website at www.kmbs.konicaminolta.us
Last Updated04/21/2016
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