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Royal Prestige 9-Ply Thermal Wall Cookware

Description: This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall: 1.5 qt. saucepan 2 qt. saucepan 3 qt. Dutch oven 4 qt. Dutch oven 6 qt. Dutch oven 8 qt. Dutch oven 8" skillet 10.5" skillet 10" paella pan 14" paella pan Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan. [Learn More]

About 1.7 million units were affected by this recall.

Royal Prestige 9-Ply Thermal Wall Cookware
Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard

A Royal Prestige-brand 9-ply “Thermal Wall” pot. A Royal Prestige-brand 9-ply “Thermal Wall” skillet

Royal Prestige 9-Ply Thermal Wall Cookware Recall Information

Country of OriginItaly
Recall Date01/17/2012
Recall ID1295
Recall Number13098
Product TypeCookers & Cookware
HazardThe cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
InjuriesThe company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
RemedyConsumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan with a supplemental credit voucher for additional products.
Remedy OptionReplace
ContactHy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.
Last Updated01/15/2015
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