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Nu-Flame Vivo and Vivido wall mounted fireplaces

Description: The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20-inches in height. The Vivo NF-W4VIO model measures about 39-inches in width and the Vivido NF-W3VIO model fireplace measures 26-inches in width. The model number is printed on the product packaging. [Learn More]

About 260 units were affected by this recall.

Nu-Flame Vivo and Vivido wall mounted fireplaces
Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard

Nu-Flame Vivo NF-W4VIO. Nu-Flame Vivido NF-W3VIO

Nu-Flame Vivo and Vivido wall mounted fireplaces Recall Information

Country of OriginChina
Recall Date03/13/2013
Recall ID1501
Recall Number13729
Product TypeFireplaces & Accessories
HazardOverfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.
InjuriesThe firm has received two reports of property damage to clothing, bedding and a pet bed. No injuries have been reported.
RemedyConsumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
Remedy OptionRepair
ContactBluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.
Last Updated01/22/2015
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