Product Safety Recalls

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Safe Step Walk-In Tubs

Description: This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub. [Learn More]

About 6,400 units were affected by this recall.

Safe Step Walk-In Tubs
Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)

Safe Step Walk-In Tub. Safe Step Walk-In Tub Overhead View

Safe Step Walk-In Tubs Recall Information

Country of OriginUnited States
Recall Date02/24/2015
Recall ID1982
Recall Number15721
Product TypeBaths & Bath Accessories
HazardThe tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
InjuriesThere have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.
RemedyConsumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.
Remedy OptionNew Instructions
ContactOliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.
Last Updated02/24/2015
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