Tristar Steam Buggy Deluxe Steamers

Description: Tristar Products Inc. Recall of Revised Design Steam Cleaner Recall Alert U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 Originally issued March 9, 2004, Revised May 8, 2006 Alert #04-539 CPSC, Tristar Products Inc. Announce Recall of Revised Design Steam Cleaner Note: Phone Number Change. The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. Name of Product: Steam Buggy Deluxe Units: 5,000 Manufacturer: Tristar Products Inc., of Fairfield, N.J. Hazard: Hot water and steam can escape from the steam cleaner's handle and inner hose, posing a burn hazard to consumers. Incidents/Injuries: The firm has received about 20 reports of hot water and steam escaping from the steam cleaner, including eight reports of scald injuries to the hands and arms. Description: The recalled steam cleaner is blue plastic and measures about 12-inches long and 8-inches high. The 5.5-foot steam hose connects to the water reservoir and is sold with various cleaning attachments. Prior Recall: In March 2002, CPSC and Tristar recalled the Steam Buggy Deluxe to repair the internal hose connection. This recall only includes the revised design steam buggys, and not the units in the earlier recall. Sold by: HSN LLP (Home Shopping Network) from June 2002 through September 2002 for about $129. Also, shipped as replacement units to consumers in the earlier recall between April and September 2002. Manufactured In: Taiwan Remedy: Consumers who experience a burst hose should stop using the steam cleaner and contact Tristar for information on how to return the product for a replacement or refund. Consumer Contact: Call Tristar customer service at (973) 287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at [email protected] [Learn More]