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Self-balancing scooters/hoverboards

Description: This recall involves iMoto brand self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The iMoto Smart Balance Board style (model no. M1A1) has 6.5 inch wheels and was sold in blue, black, green, multi, pink, yellow, gold-plated chrome and platinum-plated chrome. The iMoto Smart Balance Board 2.0 style (model no. M2A2) has 8 inch wheels and was sold in blue, black, black/red, chrome, neon, Oreo and white. The iMoto Smart Balance Board SUV style (model no. M3A3) has 10 inch wheels and was sold in carbon fiber, mahogany and graffiti. [Learn More]

About 84,000 units were affected by this recall.

Self-balancing scooters/hoverboards
Keenford Limited Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard

Recalled iMoto Smart Balance Board (platinum-plated chrome). iMoto Smart Balance Board 2.0 (orange)

Self-balancing scooters/hoverboards Recall Information

Country of OriginChina
Recall Date07/06/2016
Recall ID7792
Recall Number16216
Product TypePowered Scooters or Skateboards
HazardThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
InjuriesThere have been six incidents reported of sparks, overheating and short circuits with the recalled hoverboards. No injuries and property damage have been reported.
RemedyConsumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.
Remedy OptionReplace
ContactKeenford Limited toll-free at 877-280-8401 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.imotohk.com or www.hoverboard360.com and click on Recall Information for more information.
Last Updated09/14/2016
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