Matrix ClimbMills
Description: This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities. [Learn More]
About 10,500 units were affected by this recall.
Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)
Johnson Health Tech ClimbMills serial number location. Affected stop/pause controls
Matrix ClimbMills Recall Information
| Country of Origin | Taiwan |
| Recall Date | 11/29/2016 |
| Recall ID | 7915 |
| Recall Number | 17715 |
| Hazard | The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user. |
| Injuries | The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation. |
| Remedy | Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly. |
| Remedy Option | Repair |
| Contact | Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email [email protected] or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information. |
| Last Updated | 11/29/2016 |
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