ThinkPad X1 Carbon Laptops (5th Generation)
Description: This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop. [Learn More]
About 78,000 (In addition, about 5,500 were sold in Canada) units were affected by this recall.
Lenovo Recalls ThinkPad Laptops Due to Fire Hazard
Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version. Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version
ThinkPad X1 Carbon Laptops (5th Generation) Recall Information
| Country of Origin | China |
| Recall Date | 02/06/2018 |
| Recall ID | 8248 |
| Recall Number | 18094 |
| Hazard | An unfastened screw can damage the battery causing ovearheating, posing a fire hazard. |
| Injuries | There have been no reports of overheating in the United States. |
| Remedy | Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately. |
| Remedy Option | Repair |
| Contact | Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section. |
| Last Updated | 02/06/2018 |
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