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StairMaster® branded 8G Gauntlet Stepmill machines

Description: This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds. [Learn More]

About 3,500 units were affected by this recall.

StairMaster® branded 8G Gauntlet Stepmill machines
Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)

Recalled 8G Gauntlet Stepmill machines. SKU and Serial Number Card located on the rear frame

StairMaster® branded 8G Gauntlet Stepmill machines Recall Information

Country of OriginChina
Recall Date08/30/2018
Recall ID8389
Recall Number18764
HazardThe steps can accelerate rapidly without input from the user, posing a fall hazard.
InjuriesThe firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
RemedyConsumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Remedy OptionRepair
ContactCore Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at www.corehandf.com and click on “Recall Alert” for more information.
Last Updated08/30/2018
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