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Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts

Description: This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral. [Learn More]

About 4,450 units were affected by this recall.

Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard

. Porteur

Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts Recall Information

Country of OriginTaiwan
Recall Date07/02/2019
Recall ID8598
Recall Number19156
HazardThe seat post on the bicycles can break, posing a fall hazard to the rider.
InjuriesFaraday has received nine reports of incidents involving the seat post breaking including one minor injury.
RemedyConsumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.
Remedy OptionReplace
ContactFaraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at [email protected] or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.
Last Updated07/02/2019
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