Product Safety Recalls

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Woom model 4, 5, 6 bicycles

Description: This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame. [Learn More]

About 5,500 units were affected by this recall.

Woom model 4, 5, 6 bicycles
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

Recalled woom 4 model. Recalled woom 5 model

Woom model 4, 5, 6 bicycles Recall Information

Country of OriginCambodia
Recall Date03/19/2020
Recall ID8782
Recall Number20728
HazardThe bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
InjuriesThe firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
RemedyConsumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Remedy OptionRepair
ContactWoom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at [email protected] or online at us.woombikes.com and click on Service for more information.
Last Updated03/19/2020
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