Product Safety Recalls

Product Recall Tracker

Valor H5 gas fireplace

Description: This recall involves two models of Valor H5 propane gas fireplaces: Model 1150ILP with serial number ranging from 20001 through 20365 and model 1150JLP with serial number ranging from 20366 through 21502. The recalled fireplaces were sold in seven different trim and front options with a log set and a mesh barrier screen that was installed in front of the glass. The fireplaces are a fully enclosed rectangular sheet metal box with a glass front. The exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. [Learn More]

About 370 (In addition, about 1,050 units were sold in Canada) (Valor H5 gas fireplaces were previously recalled on December 2018.) units were affected by this recall.

Valor H5 gas fireplace
Miles Industries Recalls Gas Fireplaces Due to Burn and Laceration Hazards (Recall Alert)

Recalled Valor H5 gas fireplace, model 1150ILP and 1150JLP. Location of the rating sheet with model and serial number

Valor H5 gas fireplace Recall Information

Country of OriginCanada
Recall Date07/30/2020
Recall ID8870
Recall Number20768
HazardDelayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.
InjuriesMiles Industries has received one report of delayed ignition in the United States. No injuries have been reported.
RemedyConsumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.
Remedy OptionRepair
ContactMiles Industries toll-free at 866-420-3360 from 7 a.m. to 3:30 p.m. PT Monday through Friday, email at [email protected] or online at valorfireplaces.com and click on H5 Recall Notice for more information.
Last Updated07/30/2020
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