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LG Chem “RESU 10H” Lithium-Ion Residential Energy Storage System

Description: This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery. [Learn More]

About 1,815 units were affected by this recall.

LG Chem
LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard

Recalled RESU 10H (Type-R) home battery. The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.

LG Chem “RESU 10H” Lithium-Ion Residential Energy Storage System Recall Information

Country of OriginKorea
Recall Date12/16/2020
Recall ID8971
Recall Number21055
HazardThe home batteries can overheat, posing a risk of fire and emission of harmful smoke.
InjuriesThe firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
RemedyConsumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Remedy OptionReplace
ContactLG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.
Last Updated12/16/2020
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