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HP fax 1040 and 1050 machines

Description: This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide. [Learn More]

About 928,000 in the U.S. and 240,000 in Canada and Mexico units were affected by this recall.

HP fax 1040 and 1050 machines
HP Recalls Fax Machines Due to Fire and Burn Hazards

Recalled HP fax machine. Recalled HP fax machine

HP fax 1040 and 1050 machines Recall Information

Country of OriginChina
Recall Date02/02/2012
Recall ID973
Recall Number12101
Product TypeFax Machines
HazardThe fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
InjuriesHewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were reported in the U.S. and one in Canada.
RemedyConsumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.
Remedy OptionReplace
ContactFor additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en
Last Updated04/18/2016
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