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Video baby monitors

Description: This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen. [Learn More]

About 26,000 (in addition, 8,000 were sold in Canada) units were affected by this recall.

Video baby monitors
Lorex Recalls Video Baby Monitors Due to Burn Hazard

Lorex Care ‘N’ Share baby monitor. Lorex Care ‘N’ Share baby monitor

Video baby monitors Recall Information

Country of OriginChina
Recall Date07/21/2016
Recall ID7809
Recall Number16231
Product TypeBaby Monitors
HazardThe video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
InjuriesThe firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
RemedyConsumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Remedy OptionRefund
ContactLorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on “Product Recalls” for more information.
Last Updated08/24/2016
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