Self-Balancing Scooters/Hoverboards
Description: This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms: Manufacturer/Importers: Company Number of Units Brand/Model Sold Remedy Company’s Contact Information Digital Gadgets LLC, of Monroe, N.J. 16,000 Hover-Way/Model # HWSBB601-R Refund 866-696-3421 or www.hover-way.com Hoverboard LLC, of Scottsdale, Ariz. 70,000 Powerboard Replace 800-750-6714 or www.thepowerboard.com Hype Wireless, of Edison, N.J. 25,000 Hype Roam Replace 866-449-7186 or www.hyperoam.com Keenford Ltd., of Lynbrook, N.Y. 84,000 iMoto Refund Store credit, Replace 877-280-8401 or www.imotohk.com or www.hoverboard360.com PTX Performance Products USA of Irvine, Calif. 4,900 Airwalk Self Balancing Electric Scooter Replace 844-837-7346 or http://ptxperformance.com Razor USA LLC, of Cerritos, Calif. 28,000 Hovertrax Replace 866-467-2967 or www.razor.com Swagway LLC, of South Bend, Ind. 267,000 Swagway X1 Repair 844-299-0625 or https://swagway.com Yuka Clothing, of Miami, Fla. 800 Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider Refund 800-616-0765 or email [email protected] Retail Stores: Boscov’s, of Reading, Pa. 1,300 Orbit Refund 800-755-6391 or www.boscovs.com Online Retailers: Overstock.com, of Salt Lake City, Utah 4,300 All hoverboards sold on Overstock.com Refund 800-843-2446 or www.overstock.com [Learn More]
About 501,000 units were affected by this recall.
Self-Balancing Scooters/Hoverboards Recalled by 10 Firms Due to Fire Hazard
Recalled hoverboard.
Self-Balancing Scooters/Hoverboards Recall Information
Country of Origin | China |
Recall Date | 07/06/2016 |
Recall ID | 7783 |
Recall Number | 16218 |
Product Type | Powered Scooters or Skateboards |
Hazard | The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. |
Injuries | There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage. |
Remedy | Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model. |
Remedy Option | Replace |
Contact | Consumers should contact the recalling companies through their websites and call centers listed below. |
Last Updated | 09/14/2016 |
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