Ascent Trainer® by Matrix and Matrix Fitness Elliptical
Description: This recall involves all Matrix Fitness Ascent Trainers® and Elliptical trainers installed from November 2011 through December 2012. All Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars. The Ascent Trainers® are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position. The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine's body and foot pedals. "Matrix" is printed on the machines body and handlebars. When assembled, the machines are about 70" high x 29" wide and 68" long. The machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x. [Learn More]
About 2,800 in the U.S. units were affected by this recall.
Matrix Fitness Ascent Trainers and Ellipticals Recalled by Johnson Health Tech Due to Fire Hazard
Matrix A3x Ascent Trainer®. Matrix A7x Ascent Trainer®
Ascent Trainer® by Matrix and Matrix Fitness Elliptical Recall Information
| Country of Origin | Taiwan |
| Recall Date | 01/23/2014 |
| Recall ID | 1602 |
| Recall Number | 14086 |
| Product Type | Exercise Machines/Equipment |
| Hazard | Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard. |
| Injuries | The company reports 44 incidents of sparking, smoking, charring and/or melting at the power cord and socket. There was one report of the power socket and cord catching fire. No injuries have been reported. |
| Remedy | Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Units are self-powered and can be used without being plugged into an electrical outlet. |
| Remedy Option | Repair |
| Contact | Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page. |
| Last Updated | 01/08/2015 |
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