HP Chromebook 11 power supply/charger
Description: This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins. [Learn More]
About 145,000 units units were affected by this recall.
Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt
HP Chromebook 11 charger. HP Chromebook 11 charger
HP Chromebook 11 power supply/charger Recall Information
| Country of Origin | China |
| Recall Date | 12/17/2013 |
| Recall ID | 1581 |
| Recall Number | 14061 |
| Product Type | Battery Chargers |
| Hazard | The computer's charger can overheat and melt, posing fire and burn hazards. |
| Injuries | Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger. |
| Remedy | Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger. |
| Remedy Option | Replace |
| Contact | Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information. |
| Last Updated | 01/07/2015 |
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