Product Safety Recalls

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Bicycle chain derailleurs

Description: The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013. [Learn More]

1,700 units were affected by this recall.

Bicycle chain derailleurs
SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard

SRAM Red derailleur WiFli – Outside view. SRAM Rear Derailleur – Inside view

Bicycle chain derailleurs Recall Information

Country of OriginTaiwan
Recall Date12/04/2013
Recall ID1561
Recall Number14038
Product TypeBicycles and Bicycle Accessories
HazardThe rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
InjuriesThe firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
RemedyConsumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
Remedy OptionReplace
ContactSRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.
Last Updated01/07/2015
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