Product Safety Recalls

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Hero Health Recall 88389

Description: The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.

Hero Health Recall 88389 Information

StatusOngoing
Mandated?Voluntary: Firm initiated
Recall NumberZ-2443-2021
Event ID88389
Event DescriptionThe Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.
Product TypeDevices
DistributionU.S. Nationwide distribution.
Quantity12,039 units which had software version V2.04.012
Recall ReasonDue to dispenser prompting for a missed dose that had already been dispensed
Device Classification20210922
Device Code InfoModel 100 (H-100) Catalog Number: F00002 Hero 100 V1.4
Center Classification Date20210910
Recall Initiation Date20210702
Recalling FirmHero Health
Initial Notification Letter
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