Product Safety Recalls

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Elkay Classic, Legend, Eclipse, Sentry, Legend hot/cold bottled water coolers

Description: Originally issued July 13, 2004Revised May 23, 2011Release #04-175 Elkay's Hotline: (800) 260-6640 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 Note: The hotline number and hours of operation have changed. CPSC, Elkay Manufacturing Co. Announce Recall of Bottled Water Coolers WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. Name of product: Elkay hot/cold bottled water coolers Units: 145,000Manufacturer: Elkay Manufacturing Company, of Oak Brook, Ill.Hazard: These electric water coolers can overheat and present a fire hazard. Incidents/Injuries: There have been 14 reports of overheating, but no injuries reported.Description: These 115 volt hot/cold bottled water coolers have both cold and hot water faucets. Most of the coolers are white, but some are granite colored. The water coolers have the name "Elkay" on the serial number plate on the back of the unit. The five design names are: Classic, Legend, Eclipse, Sentry and Legend Countertop. Consumers should go to the Elkay recall Web site at www.coolerfix.com and type in their serial number to determine if the water cooler is recalled. Consumers also can call the firm at (800) 260-6640 to determine if their water cooler is included in the recall. The recall also includes a small number of point-of-use water coolers sold for commercial use. Commercial customers are being directly notified of the recall. Point-of-use water coolers have the water plumbed directly to the units.Sold to: Bottled water companies and other businesses in the U.S. and Canada, who in turn sold or leased the recalled coolers from 1997 through 2002. Recalled coolers also were sold at BJs Wholesale Club and Sam's Club stores nationwide from 1999 through October 2003. Prices ranged from $139 to $149.Manufactured in: U.S.A. and MalaysiaRemedy: Consumers should unplug the recalled water coolers immediately. Commercial customers who lease or own Elkay hot/cold bottled and point- of-use water coolers also should check their cooler to see if it is recalled, and unplug the cooler if it is recalled. Contact Elkay to get information about a free repair of the recalled coolers. Consumer Contact: Call Elkay at (800) 260-6640 from 8 a.m. to 4 p.m. CT Monday through Friday, or go to the company's recall Web site at www.coolerfix.co [Learn More]

Elkay Classic, Legend, Eclipse, Sentry, Legend hot/cold bottled water coolers Recall Information

Country of OriginMalaysia
Recall Date07/13/2004
Recall ID2649
Recall Number04175
Product TypeWater Distillers/Coolers/Purifiers
HazardFire & Fire-Related Burn
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