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Permobil Recall 92250

Description: PushTracker E2 component utilized with the SmartDrive MX2+ Power Assist Device (Part Numbers: MX2-32K, MX2-32P, MX2-32PK, MX2-33D, MX2-33P, MX2-33PK, MX2-33S, MX2-150, MX2-167, MX2-32D); a wearable watch that communicates with a SmartDrive Power Assist Device via the SmartDrive MX2+ Application

Permobil Recall 92250 Information

StatusOngoing
Mandated?Voluntary: Firm initiated
Recall NumberZ-2004-2023
Event ID92250
Event DescriptionPushTracker E2 component utilized with the SmartDrive MX2+ Power Assist Device (Part Numbers: MX2-32K, MX2-32P, MX2-32PK, MX2-33D, MX2-33P, MX2-33PK, MX2-33S, MX2-150, MX2-167, MX2-32D); a wearable watch that communicates with a SmartDrive Power Assist Device via the SmartDrive MX2+ Application
Product TypeDevices
DistributionWorldwide distribution.
Quantity18,905 units
Recall ReasonWhen multiple processes are running on the watch's Central Processing Unit (CPU), the application may fail unexpectedly. If this happens, the motor on the power assist device continues to run and the user may not be able to stop the device using tap gestures.
Device Classification20230705
Device Code InfoAll units with software versions 1.0.00 to 1.0.04
Center Classification Date20230626
Recall Initiation Date20230510
Recalling FirmPermobil
Initial Notification Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
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