GSM Radio Modules Used in Go!Control Panels
Description: The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely. [Learn More]
About 40,000 units were affected by this recall.
2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard
Go! Control Panel.
GSM Radio Modules Used in Go!Control Panels Recall Information
| Country of Origin | China |
| Recall Date | 02/22/2012 |
| Recall ID | 1182 |
| Recall Number | 12724 |
| Product Type | Home Control/Alarm Systems |
| Hazard | GSM radio modules used inside Go!Control Panels for home security systems can overheat and combust, resulting in a fire or burn hazard to consumers. |
| Injuries | The company is aware of 22 reports of the product overheating, including three reports of minor smoke, heat or fire damage to the wall where the control panel was mounted. There have been no reports of injuries. |
| Remedy | 2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product. |
| Remedy Option | Replace |
| Contact | For more information contact your home security company or 2GIG toll-free at (855) 244-4832 from 8 a.m. to 5 p.m. MT Monday through Friday or visit the firm’s website at www.2gig.com |
| Last Updated | 04/11/2016 |
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