Product Safety Recalls

Product Recall Tracker

Dual-Voltage CineMate II Home Theater Speaker Systems

Description: This recall involves dual-voltage CineMate Series II and CineMate GS Series II digital home theater speaker systems designed to operate with U.S. 120-volt electrical outlets and European outlets of 220 volts or higher. Each speaker system includes two speakers, one bass module, a remote control device, an interface module and accessories. The components are black. Dual-voltage systems included in the recall have a product code of 051365, 051470 or 057971, which are the first six digits of the serial number on the product label located on the back of the bass module. [Learn More]

About 20,500 units were affected by this recall.

Dual-Voltage CineMate II Home Theater Speaker Systems
Bose Recalls Dual-Voltage CineMate II Home Theater Speaker Systems Due to Fire Hazard

Picture of recalled Bose CineMate Series II. Picture of recalled Bose CineMate GS Series II

Dual-Voltage CineMate II Home Theater Speaker Systems Recall Information

Country of OriginMexico
Recall Date11/01/2012
Recall ID1230
Recall Number13022
Product TypeSpeakers
HazardA component in the bass module can fail when used outside of the U.S. in electrical outlets rated at 220 volts or higher, presenting a fire hazard to consumers.
InjuriesBose has received two reports of the bass modules igniting when used in 220-volt electrical outlets in Europe. No injuries were reported.
RemedyConsumers should immediately stop using and unplug any dual-voltage CineMate II systems and contact Bose to arrange for a free repair or replacement of the bass module.
Remedy OptionReplace
ContactBose Corporation; toll-free (877) 354-1004, 8:30 a.m. to 9 p.m. Monday through Friday ET in the U.S. or 001 (508) 614-1842, 8:30 a.m. to 5 p.m. ET Monday through Friday outside the U.S., or www.bose.com/safety for more information.
Last Updated01/12/2015
Similar To

© 2022 Recall.Report / Contact / Privacy Policy

This site's data is aggregated programmatically and provided "as is" without any representations or warranties, express or implied.
Recall.report is not affiliated with the Consumer Product Safety Commision, FDA, or US government in any way.