Product Safety Recalls

Product Recall Tracker

Women’s high-heel shoes

Description: This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box. [Learn More]

About 13,500 units were affected by this recall.

Women's high-heel shoes
White House | Black Market Women's Shoes Recalled by Impo International Due to Fall Hazard

Recalled White House | Black Market Versailles shoes. Recalled White House | Black Market Lourdes shoes

Women’s high-heel shoes Recall Information

Country of OriginChina
Recall Date03/12/2013
Recall ID1331
Recall Number13138
Product TypeShoes
HazardThe heels on the shoes can become unstable, posing a fall hazard.
InjuriesNone reported
RemedyConsumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.
Remedy OptionRefund
ContactWhite House | Black Market, toll-free at (877) 948-2525 anytime, email [email protected] or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.
Last Updated01/22/2015
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