Product Safety Recalls

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Personal Emergency Reporting System (PERS) Transmitters

Description: The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user's neck, on a band around the user's wrist or as a belt clip. The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products. The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter. [Learn More]

About 175,000 (an additional 48,000 previously recalled in December 2013) units were affected by this recall.

Personal Emergency Reporting System (PERS) Transmitters
Linear Expands Recall of Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

Pendant model DXS-64. Linear wrist band model DXS-62A

Personal Emergency Reporting System (PERS) Transmitters Recall Information

Country of OriginChina
Recall Date06/19/2014
Recall ID1711
Recall Number14212
Product TypePersonal Protection
HazardThe batteries used in the transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.
InjuriesLinear received one report of a transmitter that failed to operate. No injuries have been reported.
RemedyConsumers should immediately contact Linear to receive a new replacement transmitter at no cost.
Remedy OptionReplace
ContactLinear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.
Last Updated01/09/2015
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