Hewlett-Packard and Compaq notebook computer AC power cords
Description: This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord. [Learn More]
5,577,000 in the U.S. and 446,700 in Canada units were affected by this recall.
Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
AC power cord. Power cord
Hewlett-Packard and Compaq notebook computer AC power cords Recall Information
| Country of Origin | China |
| Recall Date | 08/26/2014 |
| Recall ID | 1754 |
| Recall Number | 14262 |
| Product Type | Power Cords |
| Hazard | The AC power cord can overheat, posing a potential fire and burn hazard. |
| Injuries | HP has received 29 reports of power cords overheating and melting or charring resulting in two claims of minor burns and 13 claims of minor property damage. |
| Remedy | Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power. |
| Remedy Option | Replace |
| Contact | Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select “Recalls” at the bottom of the page, then select Power Cord Recall. |
| Last Updated | 01/09/2015 |
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