Description: HP Recalls Notebook Computer Batteries Due to Fire Hazard NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE Originally issued May 14, 2009 Revised October 15, 2009 Release # 09-221 Firm’s Recall Hotline: (800) 889-2031 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 Note: Additional models added to table. Also, this recall has been expanded HP Recalls Notebook Computer Batteries Due to Fire Hazard WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers Units: About 70,000 Importer: Hewlett-Packard Co., of Palo Alto, Calif. Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported. Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include: HP Pavilion Compaq Presario HP HP Compaq dv2000 dv2500 dv2700 dv6000 dv6500 dv6700 dv9000 dv9500 dv9700 dx6000 dx6500 dx6700 A900 C700 F500 F700 V3000 V3500 V3700 V6000 V6500 V6700 G6000 G7000 6720s The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number): 62940^^AXV^^^^ 65033^^B7U^^^^ 65033^^B7V^^^^ 65033^^BGU^^^^ 65035^^B7U^^^^ 65035^^B7V^^^^ 65035^^BGU^^^^ 65035^^BGV^^^^ 67059^^V8U^^^^ 67059^^V8V^^^^ Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160. Manufactured in: China Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller. Consumer Contact: For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Media Contact: Sheila Watson at (281) 514-6552 or [email protected] Photos of recalled batteries [Learn More]