Cachet Swivel Chairs
Description: This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair. [Learn More]
About 165,000 units were affected by this recall.
Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
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Cachet Swivel Chairs Recall Information
| Country of Origin | United States |
| Recall Date | 01/25/2011 |
| Recall ID | 576 |
| Recall Number | 11110 |
| Product Type | Chairs |
| Hazard | The front seat support part of the chair can crack and fail, posing a fall hazard to consumers. |
| Injuries | The firm has received one report of a chair support failure resulting in a back injury. |
| Remedy | Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced. |
| Remedy Option | Replace |
| Contact | For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at http://recall.steelcase.com. Consumers can also email the firm at [email protected] |
| Last Updated | 07/08/2016 |
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