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Product Recall Tracker

Off-Board Charger for Segway Personal Transporter (PT)

Description: This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger. [Source]

Off-Board Charger for Segway Personal Transporter (PT)
Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)

About 17 units were affected by this recall.

Off-Board Charger for Segway Personal Transporter (PT) Recall Information

Country of OriginUnited States
Recall Date09/15/2015
Recall ID6515
Recall Number15754
Product TypeBattery Chargers
HazardA wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
InjuriesNone reported
RemedyConsumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Remedy OptionRepair
ContactSegway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.
Last Updated09/15/2015
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