Product Safety Recalls

Product Recall Tracker

Charging stations

Description: This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label. [Source]

Charging stations
Charging Stations Recalled by LocknCharge Technologies Due to Electrical Shock Hazard

LNC iQ10 charging station in open position

About 550 units were affected by this recall.

Charging stations Recall Information

Country of OriginAustralia
Recall Date01/27/2016
Recall ID6634
Recall Number16083
Product TypeBattery Chargers
HazardA defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.
InjuriesLocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.
RemedyConsumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.
Remedy OptionRepair
ContactLocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.
Last Updated01/27/2016
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