Product Safety Recalls

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AC adapter kits and plug adapters

Description: This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics: Australia/New Zealand/Argentina - flat angled blades Brazil - round thin pins Continental Europe - round thin pins, slightly slanted inward Korea - round thick pins Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA). [Learn More]

About 814,000 (In addition, about 81,000 were sold in Canada) units were affected by this recall.

AC adapter kits and plug adapters
Apple Recalls Travel Adapter Kits and Plugs Due to Risk of Electric Shock

Apple World Travel Adapter Kit. Australia/New Zealand/Argentina

AC adapter kits and plug adapters Recall Information

Country of OriginChina
Recall Date02/18/2016
Recall ID6659
Recall Number16106
Product TypeAdapter/Power Supply/Charger/Battery
HazardThe two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
InjuriesApple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.
RemedyConsumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Remedy OptionReplace
ContactApple at 800-275-2273 any time, or online at and click on AC Wall Plug Adapter Recall Program for more information.
Last Updated02/18/2016
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