Explorer and Hammerhead Strollers
Description: The recalled strollers have metal frames and were sold as single strollers or with a doubles kit to make them double strollers. The Explorer has three wheels and the Hammerhead has four. Both have a cloth seat and canopy. Explorer strollers were sold in the following colors: black, apple green, navy, red/black and apple green/black. Hammerhead strollers were sold in black only. The phil&teds logo is located on the crotch piece of the harness on both models. The strollers have the text “phil&teds model EX explorer” or “phil&teds model HH hammerhead” printed on a sticker on the rear axle bar. The serial numbers run consecutively with the month and year followed by the unit number. Affected serial numbers: 0610/0001 to 0111/4788 (June 2010, unit #1, to January 2011, unit #4788). This information can be found on a sticker attached to the inside of the left hand hinge when viewing the stroller from behind. [Learn More]
Explorer: 7,400 in the U.S. and 1,900 in Canada; Hammerhead: 160 in the U.S. and 65 in Canada units were affected by this recall.
Strollers Recalled by phil&teds USA Due to Risk of Injury from Brake Failure
Explorer. Explorer
Explorer and Hammerhead Strollers Recall Information
Country of Origin | China |
Recall Date | 07/28/2011 |
Recall ID | 731 |
Recall Number | 11288 |
Product Type | Strollers |
Hazard | The brake mechanism on the strollers can fail, posing an injury hazard. |
Injuries | Eight incidents have been reported globally; none in North America. No injuries were reported. |
Remedy | Consumers should immediately stop using the product and contact phil&teds to arrange to receive a upgraded brake assembly. Explorer owners will receive a new frame fitted with an upgraded brake assembly. Consumers can perform an in-home swap out of the affected frame. Hammerhead owners will receive a pre-paid return shipping container in order to return the stroller to phil&teds where the brake assembly will be replaced and the stroller returned. |
Remedy Option | Replace |
Contact | For additional information in the U.S. and Canada, contact phil&teds USA toll free at (855) 652-9019 between 9 a.m. and 5 p.m. MT Monday through Friday, or visit the company’s website atwww.philandteds.com/support |
Last Updated | 07/08/2016 |
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