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UComfy Neck and Shoulder Heat Wrap

Description: This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps. [Learn More]

About 10,000 units were affected by this recall.

UComfy Neck and Shoulder Heat Wrap
Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

UComfy Neck and Shoulder Heat Wrap. UComfy label on heat wrap

UComfy Neck and Shoulder Heat Wrap Recall Information

Country of OriginChina
Recall Date07/27/2016
Recall ID7813
Recall Number16762
Product TypeElectric Heating Pads
HazardThe heat wrap can overheat, posing a burn hazard.
InjuriesEmson has received 16 reports of the heat wraps overheating, including three reports of burns.
RemedyConsumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
Remedy OptionReplace
ContactEmson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.
Last Updated07/27/2016
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