Helix pool slides
Description: This recall involves Helix residential pool slides with serial numbers from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602. "S.R. Smith," "Helix" and the serial number can be found on the product label located on the top right side of the slide near the staircase rail. The recalled slides are 7-feet, 4 inches-tall at the highest point and have a helix (corkscrew) shape to its slide or flume. [Learn More]
About 800 units were affected by this recall.
S.R. Smith Recalls Helix Pool Slides Due to Fall Hazard
Helix Pool Slide. Helix Pool Slide Label
Helix pool slides Recall Information
| Country of Origin | United States |
| Recall Date | 02/28/2017 |
| Recall ID | 7987 |
| Recall Number | 17098 |
| Hazard | A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury. |
| Injuries | The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising and scrapes. |
| Remedy | Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit. |
| Remedy Option | Repair |
| Contact | S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on “Helix Slide Info” for more information. Consumers can also email the firm at [email protected]. |
| Last Updated | 02/28/2017 |
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