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Off-Board Chargers for Segway Personal Transporters (PT)

Description: This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger. [Learn More]

About 24 (in addition, 17 were previously recalled in September 2015) units were affected by this recall.

Off-Board Chargers for Segway Personal Transporters (PT)
Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)

Segway PT Off-Board Charger.

Off-Board Chargers for Segway Personal Transporters (PT) Recall Information

Country of OriginUnited States
Recall Date05/05/2017
Recall ID8043
Recall Number17742
HazardA wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
InjuriesNone reported
RemedyConsumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.
Remedy OptionRepair
ContactSegway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.
Last Updated05/05/2017
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