Wheat Leaf Crystal Mugs
Description: The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." "TIFFANY & CO. 13559" appears on the bottom of the mugs. [Learn More]
About 3,300 units were affected by this recall.
Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)
Wheat Leaf Crystal Mug.
Wheat Leaf Crystal Mugs Recall Information
| Country of Origin | Slovenia |
| Recall Date | 02/06/2018 |
| Recall ID | 8250 |
| Recall Number | 18722 |
| Hazard | The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards. |
| Injuries | Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported. |
| Remedy | Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs. |
| Remedy Option | Refund |
| Contact | Tiffany & Co. at 800-843-3269 from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at www.tiffany.com and click on Frequently Asked Questions for more information. |
| Last Updated | 02/06/2018 |
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