Product Safety Recalls

Product Recall Tracker

Traction elevators

Description: This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2015 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on a label on the operating panel inside the elevator cab. [Learn More]

About 3,700 units were affected by this recall.

Traction elevators
Residential Elevators Recalls to Inspect Elevators Due to Impact Hazard (Recall Alert)

Operating panel inside the elevator cab identifying the manufacturer. The door to the elevator generally matches all other doors in the home. The elevator gate may be open metal lattice or a solid folded sliding door.

Traction elevators Recall Information

Country of OriginUnited States
Recall Date03/29/2018
Recall ID8294
Recall Number18733
HazardThe elevator cab can rise unexpectedly to the top of the elevator shaft and abruptly stop, posing an impact hazard to consumers in the elevator cab.
InjuriesThe firm has received four reports of the elevator cab rising unexpectedly to the top of the shaft. No injuries have been reported.
RemedyConsumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free inspection and, where a replacement part is needed, a free repair. Elevators that have been inspected by the company since May 2017 do not require a new inspection. Residential Elevators is able to determine whether a residential elevator is included in the recall by the consumer's street address. The firm is contacting all known purchasers directly.
Remedy OptionRepair
ContactResidential Elevators toll-free at 877-943-4734 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.residentialelevators.com and click on “Recall Information” for more information.
Last Updated03/29/2018
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