Product Safety Recalls

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Simplex Fire Alarm Control Panel

Description: The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter." [Learn More]

About 540 units were affected by this recall.

Simplex Fire Alarm Control Panel
Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

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Simplex Fire Alarm Control Panel Recall Information

Country of OriginUnited States
Recall Date02/08/2011
Recall ID832
Recall Number11721
Product TypeFire or Smoke Alarms
HazardThe recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
InjuriesThe firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
RemedyBuilding managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Remedy OptionNew Instructions
ContactFor more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com
Last Updated07/08/2016
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