Regency Ultimate direct vent gas stove fireplaces (models U37 and U39)
Description: This recall involves Regency Ultimate U37 and U39 direct vent gas stove fireplaces. They were sold in black and have gold or silver trim around the glass doors. "Regency" is printed on the front, bottom left corner of the pedestals of the stoves. The following model and serial numbers are included in the recall and are printed on a label located on the inside of the front panel door. Model Number Serial Number Range U39 41001 - 42602 223000001 - 223008520 315000001 - 315012548 U37 13735 - 13763 31001 - 31795 221000025 - 221002269 221031585 - 221031745 313000001 - 313000457 [Learn More]
About 13,700 (in addition, 11,300 were sold in Canada and 10 were sold in Mexico) units were affected by this recall.
Regency Fireplace Products Recalls Gas Stove Fireplaces Due to Explosion and Injury Hazards
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Regency Ultimate direct vent gas stove fireplaces (models U37 and U39) Recall Information
| Country of Origin | Canada |
| Recall Date | 05/15/2018 |
| Recall ID | 8324 |
| Recall Number | 18156 |
| Hazard | The pressure release system can fail and cause the gas stove to explode, posing explosion and injury hazards. |
| Injuries | Regency has received three reports of the pressure system failing, and one report of the door hinge breaking, including one incident that resulted in minor cuts to the consumer's legs. |
| Remedy | Consumers should immediately stop using the recalled gas stoves, turn off the gas supply to the unit, and contact Regency to schedule a free repair. |
| Remedy Option | Repair |
| Contact | Regency toll-free at 866-867-4328 from 8 a.m. to 7 p.m. ET Monday through Friday, email at [email protected] or online at www.regency-fire.com and click on “U39 notice” at the bottom of the page for more information. |
| Last Updated | 05/15/2018 |
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