Stromer ST5 electric bicycles
Description: This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay. [Learn More]
About 195 units were affected by this recall.
myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)
Recalled Stromer ST5 e-bike. VIN location
Stromer ST5 electric bicycles Recall Information
| Country of Origin | Switzerland |
| Recall Date | 03/19/2019 |
| Recall ID | 8511 |
| Recall Number | 19729 |
| Hazard | The bicycle stem can break, posing crash and injury hazards to the rider. |
| Injuries | myStromer has received one report of a stem breaking. No injuries have been reported. |
| Remedy | Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly. |
| Remedy Option | Repair |
| Contact | myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at [email protected] or online www.stromerbike.com and click on Recalls for more information |
| Last Updated | 03/19/2019 |
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