VIVO MOUNT-PLAY5 speaker wall mounts
Description: This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide. [Learn More]
About 2,400 units were affected by this recall.
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
Recalled white and black Vivo MOUNT-PLAY5 wall mounts.
VIVO MOUNT-PLAY5 speaker wall mounts Recall Information
| Country of Origin | China |
| Recall Date | 07/16/2019 |
| Recall ID | 8614 |
| Recall Number | 19167 |
| Hazard | The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders |
| Injuries | VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported. |
| Remedy | Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund. |
| Remedy Option | Refund |
| Contact | VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at [email protected] or online at www.vivo-us.com and click on Contact Us for more information. |
| Last Updated | 07/16/2019 |
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