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Ballard Designs “Stafford” step stools

Description: This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool. [Source]

Ballard Designs
Ballard Designs Recalls Step Stools Due to Fall Hazard

About 2,500 units were affected by this recall.

Ballard Designs “Stafford” step stools Recall Information

Country of OriginChina
Recall Date10/04/2011
Recall ID887
Recall Number12001
Product TypeChairs, Stools & Benches
HazardPlastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.
InjuriesBallard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.
RemedyConsumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.
Remedy OptionNew Instructions
ContactFor more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at
Last Updated02/13/2015
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