WHILL Personal Electric Vehicles, Model Ci
Description: This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors. [Learn More]
About 1,160 units were affected by this recall.
WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards
Recalled WHILL Model Ci. Location of the control pad subassembly on the recalled product
WHILL Personal Electric Vehicles, Model Ci Recall Information
| Country of Origin | Taiwan |
| Recall Date | 09/09/2020 |
| Recall ID | 8896 |
| Recall Number | 20177 |
| Hazard | The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards. |
| Injuries | There have been 15 reports of device malfunctions. No injuries have been reported. |
| Remedy | Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad. |
| Remedy Option | Replace |
| Contact | WHILL toll-free at 844-699-4455, email at [email protected] or online at https://whill.us/ and click on “Contact” and then “Support” for more information. |
| Last Updated | 09/09/2020 |
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