NZXT H1 computer cases
Description: This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case. [Learn More]
About 32,000 (In addition, about 1,024 were sold in Canada) units were affected by this recall.
NZXT Recalls H1 Computer Cases Due to Fire Hazard
Recalled H1 Model CA-H16WR-B1 Computer Case. Recalled H1 Model CA-H16WR-W1 Computer Case
NZXT H1 computer cases Recall Information
| Country of Origin | China |
| Recall Date | 02/12/2021 |
| Recall ID | 8997 |
| Recall Number | 21078 |
| Hazard | Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design. |
| Injuries | NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported. |
| Remedy | Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit. |
| Remedy Option | Repair |
| Contact | NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at [email protected], or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information. |
| Last Updated | 02/12/2021 |
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