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ElliptiGO Arc bicycles

Description: This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components. [Source]

ElliptiGO Arc bicycles
ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards

Recalled ElliptiGO Arc bicycle (side and front views)

About 3,800 (In addition, about 31 were sold in Canada) units were affected by this recall.

ElliptiGO Arc bicycles Recall Information

Country of OriginTaiwan
Recall Date10/06/2021
Recall ID9153
Recall Number22003
HazardThe bicycle frame can break while riding, posing fall and injury hazards to the user.
InjuriesElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
RemedyConsumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
Remedy OptionRefund
ContactElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
Last Updated10/06/2021
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