Product Safety Recalls

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Savaria and Garaventa branded residential elevators

Description: This recall involves Savaria and Garaventa branded residential elevators manufactured from 1999 through 2021. Models include: Eclipse, Infinity, Kwiklift, MR and HR. Model names are located on the elevators' controllers. The elevators are used in consumers' homes. [Source]

Savaria and Garaventa branded residential elevators
Residential Elevators Recalled by Savaria Corporation Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

About 19,500 units were affected by this recall.

Savaria and Garaventa branded residential elevators Recall Information

Country of OriginCanada
Recall Date01/11/2022
Recall ID9205
Recall Number22047
HazardYoung children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
InjuriesNone reported
RemedyConsumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
Remedy OptionRepair
ContactSavaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com and click on "Recall" at the bottom of the page for more information.
Last Updated01/11/2022
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