Product Safety Recalls

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Rechargeable External Battery Case

Description: The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product. [Source]

Rechargeable External Battery Case
Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

About 6,118 units were affected by this recall.

Rechargeable External Battery Case Recall Information

Country of OriginChina
Recall Date11/30/2011
Recall ID924
Recall Number12049
Product TypeBattery Chargers
HazardThe battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
InjuriesMophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.
RemedyConsumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.
Remedy OptionNew Instructions
ContactFor additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange
Last Updated04/25/2016
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