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Ninebot Children’s Bicycle Helmets

Description: This recall involves the Ninebot Kids bike helmets. The helmets were sold in an orange/white exterior color and in size extra-small (XS), fitting head circumferences from about 19 ½ inches to 21½ inches. Ninebot is printed on the sides of the helmet. Model NB-410 is printed on a label on the inside of the helmet. The batch code and date can be found on a separate label on the inside of the helmet. Only helmets with batch code SN4500056024 and Date: August 2020 are included in this recall. [Learn More]

About 960 units were affected by this recall.

Ninebot Children's Bicycle Helmets
Segway Recalls Ninebot Children's Bicycle Helmets Due to Risk of Head Injury

Recalled Ninebot children’s bicycle helmet – side view. Recalled Ninebot children’s bicycle helmet - back view

Ninebot Children’s Bicycle Helmets Recall Information

Country of OriginChina
Recall Date03/24/2022
Recall ID9268
Recall Number22107
HazardThe bicycle helmets do not comply with the positional stability and retention system requirements of the U.S. CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
InjuriesNone reported
RemedyConsumers should immediately stop using the recalled helmets and return them to Segway for a full refund. Segway is contacting all known purchasers to facilitate returns using prepaid postage.
Remedy OptionRefund
ContactSegway toll-free at 888-523-5583 from 5:30 a.m. to 5 p.m. PT any day, email at [email protected] or online at https://segway- or and click on "Recall" under the Customer Support Column and then on the blue Help chat icon on the right side of the page for more information.
Last Updated03/24/2022
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